CivicDoor
One Front Door
to City Hall
An AI agent that does the first pass of front-counter work for planning, permitting, economic development, and the clerk. It answers from your adopted documents, checks site plans before they are filed, and hands your staff a package that is ready for review. Residents and businesses ask in plain words and never need to know which office to start with.
Sits in front of your existing portal. It complements Tyler, Accela, and others, it does not replace them.
C
CivicDoor
on the city website
Planning module
Result
Ready after one fix
Add the rear setback dimension to your site plan, then file in the city portal. Your package is prepared and a planner has the summary.
Agent activity
Look up the parcel
214 Elm St · R-1 district · 6,200 sq ft lot
Check ADU standards in your code
Detached ADU allowed · cited to the ordinance
Review the uploaded site plan
Found 1 issue: rear setback not dimensioned
Estimate permit fees
From the current fee schedule · 3 line items
Prepare the application package
Pre-filled from the resident's answers
Request a planner review
Sent to the planning counter with the summary
Modules
One Door, a Module for Every Department
Residents and businesses ask one assistant. CivicDoor works out which department the question belongs to and answers from that department's own documents. Start with one module and add the rest as you go.
Planning module
Plain-language zoning answers for any parcel, grounded in your adopted code. Residents learn what is allowed before they spend money on a plan.
People ask things like
The parcel is in an R-1 district where an ADU is permitted, subject to setback and height limits. Here are the standards that apply and the documents you will need to file.
Source: Zoning ordinance · accessory dwelling units
Routes to a planner for variances and discretionary questions.
Powered by City Zoning AIOne assistant for every department
Answers cite your adopted documents
Hands off to staff when a person is needed
Sits in front of the systems you already run
A New Category
Not Another Permitting Portal
Permitting software is a system of record. CivicDoor is the front door that sits in front of it, taking the first pass so what reaches your staff is already triaged.
Permitting portals
CivicDoor
Entry point
A form to navigate
A conversation in plain words
Assumed knowledge
Applicant must know the permit type
None, CivicDoor infers what applies
When issues surface
Weeks after the resident submits
Caught before the resident submits
Role
System of record
First-pass front door in front of it
Experience
A digitized paper process
Agentic, plain language
How It Works
A Pre-Submittal Check, in Plain Language
1
Residents describe their project
No permit codes, no jargon. A resident types "a fence in my backyard" and CivicDoor figures out what applies at their address.
2
CivicDoor runs the checks
A zoning compliance check against your city's code, plus a review of their uploaded site plan, with clear, actionable fixes.
3
They submit a cleaner package
Residents get a readiness summary and head to your existing portal to file. Your staff receive fewer comments and resubmissions.
See It In Action
Embedded on Your Site, Branded as Yours
A resident never leaves your website. CivicDoor opens as a panel in the corner, carries a clear disclaimer, and does the work a planner would do by hand.
C
CivicDoor
by Conflation Labs
Not the official city website. An independent pre-submittal helper by Conflation Labs.
Hi, I'm CivicDoor. Tell me what you want to build or change, in plain words.
Type your answer in plain words...
↑
Zoning compliance check · R-1 district
Permit applicability
BMC 23D.40 · fences over 4 ft
Rear-yard fence height
max 6 ft
Rear setback
min 5 ft to property line
Property line location
survey of record
Readiness
Ready to submit
Predicted city comments: 1
Representative product screens. Example data shown for illustration.
What It Does
An Agent, Not a Chatbot
A chatbot answers a question and stops. CivicDoor takes a resident from a vague idea to a filing-ready package, doing the work a planner would do at the counter.
One entry point for every front-counter question, grounded in your adopted documents and backed by a person on your staff when it matters.
Starts with plain words
Residents say what they want to build. CivicDoor works out which rules and permits apply at their address, so nobody has to guess which form to use.
"A fence in my backyard"
Answers from your adopted code
Every answer is tied to your city's ordinance and cites the section, so staff and residents can both check it.
BMC 23D.40 · fences over 4 ft
Checks the site plan first
Residents upload a plan and get specific fixes before they file, not weeks later in a comment letter.
Rear setback: min 5 ft · Pass
Hands staff a ready package
A readiness summary travels with the application, so reviewers start from a triaged file and spend their time on judgment.
Ready to submit · predicted comments: 1
Works with the systems you have
It sits in front of your existing portal and complements the system of record. Nothing gets ripped out.
Tyler · Accela · and others
Knows when to hand off
Guidance is advisory, carries clear disclaimers, and routes to your staff when a question needs a person.
Escalates to the planning counter
Impact
Catch Problems Before They Reach Staff
Today, residents submit into a black hole and wait weeks for comments, while staff spend their time chasing missing dimensions and bouncing incomplete applications.
CivicDoor moves that first pass to the front door, so what reaches your desk is already triaged and your reviewers can focus on judgment.
Resident guidance
Figure it out alone
→
Guided in plain language
Compliance feedback
Weeks after submitting
→
Before they submit
Staff review load
Chasing missing info
→
Focused on judgment
Bring CivicDoor to Your City
Give your residents a front door that actually helps, and give your staff cleaner submissions from day one.
Book a Demo